I wanted to take a moment to write and thank you (and your entire company) for all your support in the past. As you know, over two years ago we purchased one of your Pro Series baggers to replace a foreign made one that, although not that old, was costing a fortune in spare parts and service. Simply said, we struggled to keep it running.
Since then we have had fantastic luck with your machine and your company. It is very refreshing to NOT hear: "we need to get that part from over seas" or "that is no longer available" etc. You even were kind enough to help us with a film issue, not directly related to the bagger.
You built us a great machine and we are extremely happy with it. We look forward to many more years with our Matrix!