This letter is a recap of our business relationship that started in November 2004 at the PMMI show. As you recall, we were in the market for 4 vertical bagger/scale systems to replace our current Triangle baggers. We narrowed the decision down to 2 vendors and chose Matrix. We were very impressed with what Matrix had to offer so a purchase order was given to you in April 2005. You were always willing to listen to any request we needed on the equipment. We took delivery of the 4 systems in late August and early September 2005. Before arrival, we sent several operators and maintenance techs to your facility for on site training. This installation went very smooth and was better than expected. Your service techs were very knowledgeable to any issues we had. While there were a couple of issues on startup, I appreciate your willingness to stick with these until they were resolved. We would purchase Matrix again if and when we can replace our other bagger/scale systems. Thank you for your continued support of our operations at our Athens facility.
Total Logistic Control, Athens